By using our website (Wesmond.com.my), you are deemed to have consented to all the terms of use stated below as well as our privacy policy. If you do not agree to such arrangement, please refrain from proceeding any further on our website.
Users- Terms of Use
(1) As a user/ visitor/members on our website, you are prohibited from distributing/ copying/ claiming copyrights any information that you can find on our website in any format. You are, however, authorised to share any posts, links or our products you find useful on your social media accounts.
(2) All copyrights belong to Winko Industrial Sdn Bhd. Violating such copyrights might attract legal action taken towards you.
(3) As a user/ visitor/members, if you have purchased any products from our store, please ensure that you’ve insert the right billing address as well as delivery address. Our company will not be liable for unsuccessful delivery if the error is caused by the user.
(4) If you’re a registered member of Wesmond, please ensure that you keep your account credentials safe and confidential with you. Do not share your password with any other person. Wesmond and all our staff will never ask for your password, please refrain from revealing it. If you think that your account might be hacked or in similar fashion, please contact our staff at once.
Partners- Terms of Use
(1) To apply as our partner, please use this form here. Upon successful completion and submitting the form, our team will take up to 3 days to process your information, please make sure to check your email as often as possible.
(2) Please also make sure that you provide the rights details at all time. If we found that you have submitted any incorrect information, we have the rights to not list your workshop until you correct it.
(3) You will also need to follow and abide by our “Partnership agreement” as discussed with our respective salesperson.
Parental Guidance
(1) If you’re below the legal age as stated by your respective jurisdictions, please ensure that you’re only using this website under parental guidance or with the companion of a guardian. Wesmond reserves the right to ignore any orders or cancel any orders if we found that you have not comply with our age restrictions.
Refund & Exchange Policy
We will deliver the goods within 2 – 3 working days upon receiving payment. To be eligible for an exchange or refund, you must meet at least one criteria:
a. The product you received is inaccurate compared to the purchase order you submitted
b. The product is damaged or defective
Please email marketing@winko.com.my or call us at 03-3167 9886 for further assisantance
You can submit your refund & exchange request by using the form here. You must do so within 2 weeks after receiving your items.
Last updated: 5 October 2020